Customer Service
LEAK FINDERS FEE
RWS #1 will credit $50.00 towards your account for the notification of a leak in the distribution system. To report a leak, please call the office at (712) 752-8318 or (800) 761-7971
E-STATEMENTS
If you would like to receive your statement by email, please send and e-mail to statements@rws1.com. Please include your RWS#1 account number in the email to insure the proper account is updated.
IOWA ONE CALL
Please call Iowa One Call at 800-292-8989 or 811 at least 48 hours before you dig. It's the law!
DRINKING WATER REPORT
Click here for the 2022 Water Quality Report. This report gives the results of our DNR mandated tests performed in 2022.
NEW SERVICE APPLICATION
For a new service, please fill out the New Service Application and send it to the office via mail, fax or email. Click here to print the form.
TAX EXEMPT FORM
Click here to print a Tax Exempt Form and Tax Exemption Questionnaire and return both to the office. Tax exemption will not be applied unless both forms are completed and returned.